Commercial Account Manager
About Position
The Account Manager is responsible for supporting all aspects of the sales cycle. Provide new business opportunities as well as continued growth through existing client relationships. Perform towards the achievement of maximum growth and profits inline with company strategies, vision and values. In this role you will pursue, seek out and nurture audiovisual Design, Systems Integration and Services business in various markets including but not limited to Corporate, Medical, Hospitality, Retail.
Essential Roles and Responsibilities
- Assistant to Project Manager/Project Coordinator – assigned tasks to assist in project coordination.
- Procurement of Sales Orders/Change Orders for installation projects.
- Processes all CO’s and Returns as well as keeps up with making sure project is reconciled according to changes.
- Enter all new projects from DTools to QuickBooks.
- Set up project folders, and work with Sales/PM’s on project tasks.
- Responsible for working with PM/client/accounting on deposit invoices and payments.
- Provide Status/ETA of project PO’s/Equipment to PM’s
- RMA oversite and processing working with Warehouse on Returns and other RMA tasks.
- Interface with External/Internal Clients and Manufacturers/Vendors
- Ensure all data and correspondence is updated and always attached in QuickBooks and project folders on SharePoint at all times.
- Back up support for Warehouse Coordinator
- Receptionist/Phone Support
- Assist with Inventory Control to include physical inventory, cycle counts, monitoring quantities of inventory in project inventory sites and reconciling project inventory discrepancies.
- Backup support to Service Coordinator/Dispatcher.
- Assist with scheduling technical resources for projects.
- Adds project to TSheets, Job folder, Raken and Job Spreadsheet
- Other project tasks and assistance that may not be listed above.
Education, Certification and/or Experience
- Minimum high school diploma or GED – Degree in business, procurement or operations a plus Minimum of 2 years of experience in a similar or related field or environment.
Qualifications
- Assistant to Project Manager/Project Coordinator – assigned tasks to assist in project coordination.
- Additional related experience can be substituted for the educational requirement. 5 years outside sales experience with proven successes in selling and account management within the technology industry.
- A plus or substitute experience – 5+ years outside sales experience with at least 3+ years in video conferencing sales, telecommunications sales, security sales or software/IT sales.
- Construction process experience a plus.
