The Ritz-Carlton | Dallas, Texas

Digital audio distribution and control system upgrade for this five-star hotel’s conference space, restaurants, pools, and spa.

The Customer

Known as “the living room of Dallas,” this 5-star hotel located in Uptown welcomes guests with grace and spirit, paired with spacious guest rooms and suites, a renowned spa, and expertly crafted meetings and weddings.

Industry-wide conferences, high-profile board meetings, breakfast ice breakers, and corporate galas can all be accommodated at this beautiful facility. Within their 19,000 square feet of meeting space, they offer Dallas’ largest luxury ballroom, which can host up to 950 conference attendees, along with more intimate venues including an Executive Boardroom.

The Challenge

To digitally distribute background music streams, speech reinforcement audio, and program audio signals throughout the conference center, spa and fitness areas, and restaurant spaces while giving the staff a simple way to remotely control volume, route audio sources, and select music types.

The Solution

Texadia Systems provided and installed a new Dante based audio distribution network throughout the hotel. This new system includes Atterotech’s Dante-based input plates located in each of the conference rooms, giving the user the ability to plug in a local microphone for speech reinforcement or an auxiliary audio source such as an iPod or tablet device. This audio is sent over the audio network which allows the user to route any audio source to any of the audio zones. This type of flexibility allows the staff to quickly and easily set up audio for an event, no matter what type of room configuration their client requests.

Each audio zone has a wall-mounted Biamp Tec-1 control panel located nearby to allow the user to select a music source and control volume levels.

Additionally, the staff has access to a rack-mounted, 10″ Crestron touchpanel that allows for more complex systems configurations; such as, remote volume control, music routing, and room combining features. This is also available over the network via Crestron’s XPanel solution.

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