Advanced AV Services for Dallas Rooms
Tailored Service Plans for Your Commercial Technology Needs
Peace of Mind
Today’s AV, IT, and conference room technologies are highly reliable, but occasionally malfunction. Texadia offers flexible service options, including warranty, and non-warranty coverage. Our service and maintenance agreement is custom tailored to you. We recognize that applications and support requirements vary in each system installation and want to make sure you have support that fits your Fort Worth, TX business needs.
More than anything, we offer you peace of mind. Whether it is a simple service call or a system check-up before a major event, we are there to ensure full system functionality every time. A service agreement investment like this minimizes down-time, increases system life, and lessens the burden on your support staff. Take a moment to look at the many benefits included in our support plan and contact your sales representative for pricing.
Customized to Your Needs
What Could Go Wrong?
Sometimes users might not completely understand all the options available or connectivity. We are here to help train and educate the end users.
The Texadia Advantage
We are committed to being the bar in commercial integration services that our competitors are constantly trying to reach. Our support and maintenance plans reflect our total commitment to your success.
Maintenance Plan Features
Support
Our experienced team member will be available to help walk you through an issue over the phone. Sometimes all it takes is a simple phone call to have you up and running again.
Our experienced service technicians will do a complete systems check-up, test all functionality, required updates, walk new end users through quick start training, and document the visit for your records.
We handle all manufacturer warranty issues for you. Including return authorizations on equipment and tech support calls for troubleshooting problems. Covers the labor that the limited maunfacturer warranty does not cover.
We handle all manufacturer warranty issues for you. Including return authorizations on equipment and tech support calls for troubleshooting problems. Covers the labor that the limited maunfacturer warranty does not cover.
An additional 4 hours of control system programming will be available for changes to your control system. Includes button changes, logo updates, etc.
We guarantee a technician will be onsite to correct the issue within the specified
time period and will stay as long as it takes to have you back up and running.
Have to determine “needs analysis” - Custom
We will provide an extended analysis of the electrical circuit supplying power to your equipment to ensure there are no issues that could cause malfunctions or shorten equipment life. The delivered report will include surge, voltage, and current event data.
There are times when your AV Technology Team will need to interface with other providers to help solve a problem. This can be time-consuming for the client. We can handle this for you through the Concierge Service.
Interested In A Plan Tailored to You?
Contact Support
To open a service ticket for support, please feel free to contact us by using one of the following: