Need Technology Assistance for Your Business? Discover Remote Services and Maintenance Plans

Whether you’re an essential business that’s been working steadily or you manage a company that’s strategizing for the next few months, the last thing you need during this time is a technology hiccup. If you use multi-room audio, video, smart security, conferencing systems, or smart lighting, what can be done during quarantine if something goes amiss? You may have assumed that all technology integrators are closed, but luckily that is not the case.

Texadia Systems in the McKinney, TX area is still open and offering commercial AV and smart system assistance. We’re performing remote support and also have service plans to help you long term. How does that work? Find out below!

SEE ALSO: Get Creative With Lighting Control in Your Commercial Space

What Remote Support Means

Remote support is always valuable if there’s a fix we can quickly make without an in-person appointment. But social distancing makes remote assistance crucial, keeping us all safe while maintaining your technology. We’ll first try walking you through troubleshooting step by step over the phone. Then, we can remotely access your system and make any upgrades, changes, or fixes required without stepping in your door.

Maintenance and Service Plans Help Your Business Thrive

While we expect any professionally installed audio-video system to function without fault, malfunctions and issues can always strike without warning. Our Continuity of Service plans ensure full functionality all year round. Whether it’s a preventative maintenance visit, programming modifications, remote support, or network assistance, it can all be included in your commercial plan.

We offer three pillars of support: Standard, Advanced, and Concierge. Many customers have found that Concierge can save trouble and money long term. For example, if the internet is not connecting to the building’s smart security devices, we’ll can handle that at a moment’s notice because a Concierge-level service call takes top priority.

Audio Visual Technology in McKinney, TX

These are unprecedented times, but we’re still here for all your commercial AV and automation needs. Whether you manage a hotel, office building, school, or retail space, we can give you stunning lighting control, digital signage, AV across the entire building, and more.

And you can rest assured that our team is following CDC guidelines in every project, including stringent handwashing, using disinfectant wipes, wearing masks, and adhering to social distancing protocols.

For remote support, in-person service, or starting a plan with Texadia Systems, call us at (214) 956-5820 or submit our contact form here. We look forward to speaking with you, and stay well!