Does your technology not working put you on the ledge? Ready to jump? Your day has now been disrupted and you need to find calm in the technology service storm. Just when you least expect an issue to pop up, you can expect it.

There are hundreds of manufacturers with thousands of different products and they all need to play nice in the sandbox. There are dozens of services being used simultaneously with all these wonderful products. One of the products or services acts up and your entire system could be down just when you need it the most.

Home is certainly where the heart is, but if the home itself were alive, have you thought about its heart health? The home network is the circulatory system that supplies your Audio Video system and your connected devices with the data that keeps them operating. Rather than having inconsistent service speeds or coverage due to lack of planning, organize and understand your home network so its vital signs stay strong.

If there's one thing we've all learned about projects both personally and professionally, it's that "Good, Fast and Cheap" have an impact one way or the other on the outcome of a project or purchase. We all know this, but we seem to forget this when push comes to shove. I think about this often as our teams are sometimes pushed to try and supply all three. These are usually the projects that falter in expectations from one angle or another to someone. We can't be all three and be successful as a team, as a company or deliver great customer service. The typical premise behind this vicious triangle is:

It’s spring break and the kids are home. You’ve planned on a great staycation—streaming music while having dinner outside, catching up on your favorite series, having family movie nights, and even wowing the kids with your gaming skills.

But on the first Saturday morning, before the bacon even has a chance to fry, the power flickers and you’ve got more than just a startled, barking dog on your hands—your home technology is out of whack. “OK, I can fix this,” you tell the family. “I’ll start by calling … um …” Where do I start?