Why Unified Communication Solutions Require a System Upgrade
Integrating Unified Communications Solutions with Legacy Systems Is Not Worth It
In today’s quickly changing digital world, technology seems to outpace a business's ability to keep up, leading to operating systems and infrastructure that become obsolete or outdated in record time. To maintain a competitive edge, companies understand the need to modernize these legacy systems or get left behind.
According to Data Science Central, 44% of CIOs believe legacy systems represent a major barrier to their company's growth.
One of the business solutions gaining tremendous ground is the new breed of unified communication solutions like Microsoft Teams, Zoom, Google Workspace, and others. These systems integrate all the forms of communication and collaboration, such as messaging, voice, videoconferencing, mobile applications, and document sharing, all with one common interface.
As these solutions become standard, businesses in Southlake, TX, are looking to integrate them with their legacy systems, including video conferencing and older telephony solutions. And that’s where the problems begin.
Here are the reasons this integration does not always work as planned. To find out more about the best way to integrate unified communications solutions into your Dallas-Ft. Worth business, contact Texadia Systems.
SEE ALSO: What AV Technology Are You Using with Teams?
The Problems with Legacy Systems
Legacy systems cost businesses money. We know the cost of modernization can be high, but the cost of retaining legacy infrastructure can be even greater. Lost opportunity costs result in competitors taking advantage of opportunities that you’re unable to.
Issues include a lack of support, costly maintenance, security vulnerabilities, problems with compliance and efficiency, and a lack of scalability and mobility. While companies may put modernization on hold, there are always new systems and solutions, like unified communication, that are incompatible with older legacy systems.
The Issues with Integration
Integrating modern solutions with legacy systems leads to aggravation and frustration, the opposite effect unified communication solutions offer. A mishmash of systems will never work as well as native ones. Recent video conferencing solutions, like those from Crestron, now include UCS integration within its equipment.
Cloud-based unified communication systems and other SaaS solutions are often incompatible with older legacy systems. Trying to integrate them can result in an expensive and time-consuming exercise. As cloud services become the norm, upgrading existing systems and improving your organization makes sense.
While replacing legacy equipment is not an inexpensive approach, new technology often decreases expenses while increasing profit. Moreover, the costs may be quickly offset by the growth, revenue, agility, and efficiency the new solutions generate.
At Texadia Systems, we design and build complex AV and technology solutions and solve the unique challenges facing businesses today. To learn more about unified communication solutions and the best practices for incorporating these valuable systems or to schedule a complimentary consultation, contact Texadia Systems today.
