3 Ways Unified Communications Improves Your Business’s Phone System
The Benefits of Voice Over IP in a UC System
When your company’s communication technologies rely on separate platforms and logins, it can lead to confusion and errors. Switching between different interfaces is frustrating and time-consuming, and new staff may struggle to navigate several websites to find the information and contacts they need.
Luckily, there’s another approach. Unified communications (UC) consolidates your business’s phone, email, messaging, video conferencing, fax, and more into one seamless platform that’s intuitive for in-person and remote access.
While the beauty of UC is that everything is integrated into one system, let’s focus on one element first: the phone. Even though video calls and instant messaging are more popular than ever, there’s still an essential need for quick, simple phone calling. Here’s how unified communication solutions can enhance your company’s phone system.
Texadia Systems is a commercial technology integration company based in the Dallas, TX, area. Contact us here to update your business’s technology today!
SEE ALSO: Advantages of Using A Single Platform for Unified Communications
1. Add Several New Phone Users At Once
If your company recently hired many new faces, adding new phone numbers becomes a painless process with UC. Through the UC platform, you can create voice over IP (VoIP) phone numbers in bulk. Calls are placed and received online through the UC platform, so you won’t need to set up phone lines or work with a phone company. In minutes, your new phone numbers are ready, so new employees can get started on day one.
2. Forward Calls With A Press of A Button
Whether you’re away on vacation or the entire department’s out for a holiday, forwarding calls is simple with UC. By pressing a button, you can forward calls to a voicemail, a colleague’s number, or a menu that directs the caller to another line. And once you return, you can disable the call forwarding with a press of a button on your computer.
3. Easily Set Up An Auto-Dialer
UC makes it simple to set up an auto-dial so that when a phone is taken off the hook, it immediately calls a specific number. This can be used to quickly contact security departments or instantly connect to hotel or restaurant concierge services. In healthcare facilities, auto-dialers can immediately call a local affiliated hospital in emergencies. And it can all be arranged on the UC interface.
Getting Started with Unified Communications
Voice over IP is only one of the many benefits of unified communications. For all the advantages we’ve described here, there are even more for your business’s video calling, messaging, emailing, room scheduling, and more.
Are you interested in learning more about UC and how it can span your business’s hardware? Connect with us for a free consultation and learn more about unified communications and our UC as a service offerings today.
We look forward to working with you!
